Local Customer Service, Personalized Training and Technical Support
Local Customer Service and Advice
To be competitive today you need both high productivity and a high return on investment. LOADRITE Southern Star is your dealer for the most reliable, rugged and complete portfolio of payload management systems available. The experienced professionals at LOADRITE Southern Star will advise you on the right technology for your job and provide you with local customer service, personalized training and technical support.
Application Knowledge
The team at LOADRITE Southern Star knows how to apply payload management technology to effectively solve your biggest challenges. We will guide you in leveraging Trimble LOADRITE payload measurement systems for your loader, excavator, haul truck or conveyor, along with Trimble’s Connected Quarry solutions.
Personalized Training
LOADRITE Southern Star offers practical on-site instruction to help your team master the system, and its application.
Technical Support
LOADRITE Southern Star has invested in factory-trained and certified service technicians with years of experience. We have stocked a large inventory of repair parts, which allows us to provide quick turnaround times for most repairs.
Calibration
LOADRITE weighing systems are a precision weighing instrument and as such require regular service and calibration testing to maintain the accuracy achieved when the system was initially installed. Hydraulic weighing systems measure lifting pressure in the main lifting mechanism, increased friction in the mechanical lifting mechanism, be it pins, rollers or slides will be seen as increased weight by the LOADRITE product as it cannot determine increased friction from increase payload as what is seen is increased pressure to lift the load. With normal wear the weighing system should be regularly calibrated every 2 months.
The LOADRITE Southern Star service team who will come to your site and service and test your LOADRITE weighing scales, record and present performance results back to you. Any changes required are documented for compliance with your quality system requirements to ensure measuring equipment is regularly tested and audited.
To book a calibration visit now, Contact Us for More Information.